Privacy Policy | Irwin

Privacy Policy

This website (the “Site”) including any associated desktop application downloaded to your computer (an “Application”) is brought to you by Platform Group Limited (“PGL”). PGL respects the privacy of its customers and Site visitors and strives to protect the security of the personal information it receives.

The services, data and information provided by PGL, on the Irwin platform, company website, and/or through other websites and channels, together with any Applications and any other associated software applications and functionality are collectively referred to herein as the “Products.” Use of the Products in connection with the Site is governed by the Terms of Service and any applicable license or other service agreement(s) (“Master Agreement”) between PGL and its customer (“Customer”).

This Privacy Policy applies to personal information collected in connection with your use of the Site. Information submitted on a third-party website linked to this Site is subject to the terms of the privacy policy applicable to such third-party website, and not the terms of this Privacy Policy.

We may revise this Policy from time to time in order to address new or revised website functionality, new or revised aspects of the Products, Internet technology, or applicable law. The handling of personal information is governed by the version of this Policy in effect when such information is received; therefore, you should review it from time to time to be sure that you are aware of the applicable provisions. Your continued use of the Site after we have posted changes to this Privacy Policy indicates your agreement to the amended terms of this Privacy Policy.

Collection and Use of Information

We may collect the following information when you use the Site or any services included in the Site:

Profile and Contact Information.

We receive the personal information you provide, such as your name, phone number, and email address, when you sign up to use the Site or when you contact us regarding any Products. In some situations, we may also record your username and/or password information. We use this information in connection with the provision of services via the Site. We may also use this information to contact you regarding our products and services, and, in connection with certain Products, we may send you product-related news and other news and information that we believe may be of interest to you. If you wish to unsubscribe from these communications, please follow the instructions in the communication or contact an Account Manager. Also, please note that we will separately obtain express consent from you before contacting you whenever we are required to do so by law (such as the Canadian “anti-spam” law).

Log Data

Our systems automatically record information such as your Internet Protocol (“IP”) address, mobile device identifier, browser type and characteristics, and whether and how frequently you use the Site and various services available through the Site. We use this information to understand users’ preferences, to better serve users, and to improve our Site and our Products.

Aggregate Information

We may collect and use aggregate information regarding use of the Site or about a category of users of the Site, and we may combine that information with other information pertaining to use of the Site and our various Products by you and other users. In addition, we may copy and create derivative works of or otherwise use User-Uploaded Information (defined below) for the purpose of aggregating and anonymizing such User-Uploaded information, such that the anonymized and aggregated information, which will not include any personally identifiable information, may be used by PGL in connection with its provision of Products and for other PGL business purposes.

Cookies and Third-Party Services

We use "cookies," which are small data files that the Site may transfer to your browser. You can find more information about cookies at websites such as and Generally, the cookies we use fall into the following two categories: (i) "strictly necessary cookies" which are essential for you to move around within the Site and for the operation of the Site; and (ii) "performance cookies" which analyze how our users use our Site and monitor Site performance. Within these two categories, we currently use or may use in the future the following types of cookies: (a) session cookies (temporary cookies that expire when you log off the Site or when your session automatically times out) to maintain your session and maintain security and verify details while you use the Site as you navigate from page to page; and (b) persistent cookies (cookies stored on your browser between sessions) to help uniquely recognize you or your browser and remember how you have used the Site.

In addition to cookies that send information to us, the Site may also permit use of cookies to collect information and send it to third parties for analytical purposes, to permit functionality on the Site, or to help with authentication. Our Site may make use of Google Maps, Google Site Search, Microsoft’s Bing Maps, or other third-party services, which may place cookies on your browser and collect IP address and browser data and related information in order to facilitate functionality and to maintain and improve the quality, security and integrity of the third-party services. In some instances, the third-party services may make use of web beacons to help deliver cookies and compile usage information. Data collected by Google’s services is subject to Google’s privacy policy, and data collected by the Microsoft Bing map service is subject to Microsoft’s privacy policy.

In addition, our Site may use analytics features such as services provided by Google Analytics, Ion Interactive, and Daddy Analytics, as well as marketing software tools such as the e-mail tools provided by Marketo. Cookies placed on your browser by such services may collect limited information pertaining to your use of the Site, including traffic and usage data. Per the applicable service terms, such services do not collect personally identifiable information. Use of data collected by analytics services (generally, in aggregate form only) is subject to the service’s privacy policy. Note that Google offers a Google Analytics browser add-on (designed to be compatible only with certain browsers) to provide website visitors the ability to prevent their data from being collected and used by Google Analytics. That add-on may be obtained here:; and other privacy controls are available here:

We do not collect personally identifiable information about your online activities across third‑party websites or online services, and thus the Site does not respond to web-browser “do-not-track” signals or other similar mechanisms. We do not permit our third-party service providers to collect information from this Site for other websites other than as described in the preceding paragraph.

Access Among Users Within the Same Business Account

For many business customers, PGL has incorporated functionality in the Site that shares information among the Customer’s authorized users (which may include “Customer Users,” and “Guest Users,” each as defined in the Terms of Use) under the same Master Agreement. Depending on the specific functionality that has been implemented, and the permissions granted to the user by the Customer in accordance with the Customer’s Master Agreement, User-Uploaded Information added into the Site by you or another authorized user may be shared with other Customer Users or Guest Users under the applicable Master Agreement. You should be mindful that, where applicable, the default sharing option for User-Uploaded Information is typically “public,” and, if you wish to restrict access, you should review any other sharing options made available under the Site for the applicable Customer account. If you have any questions concerning shared access among authorized users within the same business account, you should speak with an account administrator. Also, please note that, with respect to certain Products, a Customer may specify a designated user with special rights to access all User-Uploaded Information within the Customer’s applicable account, including all information uploaded by you as well as your personal information and related activities and that of any other users under the same Customer account. Again, if you have any questions about such access, you should speak with an account administrator.

Information Sharing

We may share personal information among affiliates within the PGL family of companies, for purposes of providing the Products and, occasionally, to contact you (subject to any applicable legal requirements) regarding additional products and services that may be of interest to you. In the regular course of business, we provide personal information to our service providers so that they may assist us in connection with operating the Site. However, we require that they use personal information only for that purpose, and we require assurances that they will appropriately protect personal information entrusted to them.

We may disclose personal information if required to do so by law or if we believe that disclosure is necessary to comply with a legal obligation or to protect and defend our rights or property, or those of others.

Information Security

We are committed to maintaining the security of personal information. We employ reasonable security measures to secure and protect the information we receive. Please remember, though, that no method of electronic transmission or storage is 100% secure.

User-Uploaded Information

The Site may permit the uploading, posting, storage or viewing of contact information or other content submitted by you or another authorized user under an applicable Master Agreement (“User-Uploaded Information”). You, the Customer and other authorized users are responsible for appropriate handling of any and all User-Uploaded Information in compliance with the applicable Terms of Use and any and all applicable privacy, data security, and other laws and regulations. PGL may access User-Uploaded Information for the purpose of addressing a system, security, or support issue, or a suspected violation of our Terms of Use, and as otherwise necessary or appropriate in connection with PGL’s provision of Products.

Important Note Regarding Database Information

As part of its services, PGL collects, licenses and uses information regarding individuals and companies in the financial and investment community. It is possible that you and some of your contacts may be part of the financial and investment community, and information about you and some of your contacts may appear in our licensed databases, including the PGL Databases. Please be assured that individual entries in our licensed databases, including the PGL Databases, are independently collected by the PGL research department and do not come from data that is received from users’ use of our Site.

Children's Privacy

Minors under the age of 18 should not provide any information to us using the Site. We do not knowingly collect personal information from individuals under the age of 18.

How to Contact Us

Your questions, comments and feedback are very important to us. For privacy-related issues, please contact us at